Refund policy

At  Supernatural Selections, every item is handcrafted with care and intention. Because of the unique nature of handmade gifts and glass, we strive to ensure each piece reaches you safely and beautifully.

• Damaged in Transit

  If your item arrives broken or damaged during shipping, we offer a partial refund of 50% of the purchase price. To process this refund, we require clear photo proof of the damage within 7 days of delivery.

Mystery Bundles

• All mystery bundles are final sale. Due to their surprise and curated nature, we do not offer refunds or exchanges on these items.
  
  •Because mystery bundles are curated and priced as a whole experience, individual items within them cannot be refunded if damaged, but I will always do my best to offer a comparable replacement when available. Please contact me within 48 hours of delivery with photos if something arrives broken so I can help make it right. 📦✨

• Other Situations

  Aside from the above, all sales are final. We do not accept returns or issue refunds for reasons other than documented shipping damage.

Thank you for supporting handmade art and understanding the care that goes into each creation.